Get in Touch

Get in Touch with Searchshop

Got a question about a listing? Need help with your account? Want to flag an issue? Use the form on this page to reach our team. We reply to most notes in one business day.

Are you a dealer who wants to list your stock on Searchshop? Start with the form on this page. Our team can guide you through setup. We will help you show your rides to real buyers.

For feedback, press notes, or partner ideas, fill out the form. Tell us what you need and the right team will follow up. You can also find answers in our Help Center.

If you spotted a listing with incorrect information or a vehicle that has already sold, let us know through the contact form. We work with dealers to keep inventory current, but buyer reports help us catch issues faster. Include the listing URL in your note so we can route it to the right place quickly.

Private sellers with questions about their listings, including how to edit photos, update pricing, or mark a vehicle as sold, can reach support through this same form. Select the topic that best matches your question and our team will follow up, typically within one business day.

Dealers interested in featured placement, sponsored listings, or bulk inventory management tools can reach our partnerships team here. Searchshop works with dealerships of all sizes, from single-location independents to large multi-rooftop groups. Describe what you are looking for and our dealer success team will reach out to discuss options.

Media inquiries, data requests, and industry partnership proposals are also welcome. Searchshop tracks market trends across all major recreational and personal vehicle categories and is available for comment on pricing, inventory, and buyer demand topics. Use the press or partnership option in the contact form dropdown to make sure your note reaches the right team.

If you are experiencing a technical issue with the Searchshop website, please include as much detail as possible in your message: the browser you are using, the device type, the page where the issue occurred, and a description of what you expected to happen versus what actually happened. Screenshots are helpful and can be attached if available. Technical support requests are triaged daily and prioritized based on impact.

Searchshop is committed to responding to all inquiries promptly. Dealer and partner inquiries typically receive a response within one business day. General support requests are addressed within 24 to 48 business hours. For urgent matters related to an active transaction or account security concern, please note that urgency in the subject line of your message so our team can prioritize accordingly.

Our team is based in the United States and operates during standard business hours, Monday through Friday. We do monitor inboxes for high-priority issues outside of business hours, particularly those involving account access or active listing disputes. International inquiries are welcome and will be routed to a team member who can assist with your specific market or currency-related questions.

Thank you for choosing Searchshop. Whether you are a buyer, seller, dealer, or industry partner, our team is here to support your experience on the platform. We value direct feedback and take every message seriously as part of our commitment to building a trustworthy and transparent vehicle marketplace.