Privacy Policy
Last Updated: February 27, 2026
1. Introduction
Searchshop, LLC ("Searchshop," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services (collectively, the "Services").
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Account credentials (username and password)
- Payment information (processed securely by third-party payment processors)
- Vehicle preferences and search criteria
- Communications with dealers or customer support
- Reviews, ratings, and feedback
- Any other information you choose to provide
2.2 Automatically Collected Information
When you use our Services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, click patterns)
- Location data (with your permission)
- Cookies and similar tracking technologies
- Log data and analytics
2.3 Information from Third Parties
We may receive information about you from third parties, such as dealers, advertising partners, social media platforms, and data analytics providers.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Sending you technical notices, updates, and support messages
- Responding to your inquiries and providing customer support
- Connecting you with dealers and facilitating vehicle purchases
- Personalizing your experience and showing relevant content
- Sending marketing communications (with your consent)
- Monitoring and analyzing usage and trends
- Detecting, preventing, and addressing fraud and security issues
- Complying with legal obligations
4. SMS Communications
By providing your mobile phone number, you consent to receive SMS text messages from Searchshop regarding your inquiries. This applies to both website visitors who submit inquiries through the site and business contacts who inquire about our services.
We collect and use your mobile phone number for the purpose of sending you SMS messages related to your inquiries, account activity, and service updates. Your phone number will not be shared with third parties for their independent marketing purposes.
- Message frequency may vary
- Message and data rates may apply
- You may opt out of receiving text messages at any time by replying STOP
- For assistance, reply HELP or contact us at 1-877-807-3272
Consent to receive text messages is not a condition of purchase.
5. How We Share Your Information
We may share your information in the following circumstances:
5.1 With Dealers
When you express interest in a vehicle or submit an inquiry, we share your contact information and inquiry details with the relevant dealer to facilitate communication and potential transactions.
5.2 With Service Providers
We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
5.3 For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena or similar legal process.
5.4 Business Transfers
If Searchshop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.
We use the following types of cookies:
- Essential Cookies: Required for the operation of our Services
- Functional Cookies: Enable personalized features and preferences
- Analytics Cookies: Help us understand how visitors use our Services
- Advertising Cookies: Used to deliver relevant advertisements
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
- Opt-out: Opt out of marketing communications at any time
To exercise these rights, please contact us using the information provided in Section 12.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
10. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.